Do you find being a software engineer plain and boring? It is normal to hit some roadblocks during your career. You may sometimes wonder if you will be coding for the rest of your life. Ken, a senior software engineer from Wistron ITS, has worked onsite at the client end for many years and has been through numerous challenges. He is now a veteran engineer highly regarded by global clients as a great asset to their team. Ken has enjoyed the journey of personal development and is proud of what he has achieved. Here, he shares his secret on how to stay motivated to grow and develop.
Personal Development and Growth with Clients
Ken began working with his current client four years ago as a system developer. “You will always want to improve yourself if you work here,” Ken said. “The client constantly needs to bring in new technologies. In order to meet expectations, you have to keep learning new things.” Meanwhile, seeing his own growth has boosted Ken’s confidence and given him a sense of achievement.
Building Mutual Trust by Integrating with the Customers
For Ken, working at the client end is not just about coding, but has more to do with integrating with the client and building trust. The stronger the relationship is, the smoother the communication will be. Ken can now discuss with the client’s needs with them first and go from there. He said, “They want to hear my opinions. If I think a solution is feasible, then they will go with it and even let me lead the development, design and project management of a new system.” Ken does not take the client’s trust for granted. That the client increasingly lets him take the reins shows how much they value and trust his abilities. “It makes me very proud,” said Ken with a shy smile.
Gaining New Knowledge and Perspectives by Standing in Clients’ Shoes
Ken encourages young engineers to use their own judgment to truly dive in and understand clients’ needs. As a result, they will automatically start absorbing new ideas and gain more knowledge on the development process. “You have to figure out why they want to do it this way and why they need this. You gain new knowledge if you keep thinking about it.” The benefit of standing in customers’ shoes is the ability to learn from their perspectives and turn them into your own knowledge. Eventually, you realize that your abilities have improved and that you have taken a big step forward in your coding career.
Ken’s abilities earned him the trust of his client. For him, working for the client is more than just a job; rather, it is a journey of constant development, approval, and achievement. He does not work just to complete the job, but also to broaden his career opportunities.