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Information Technology Outsourcing, ITO |
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| Our ITO services include system development (from planning, analysis, design, testing to implementation), system maintenance (system operation service, problem-solving, new requirement development, etc.), and system research and development (middleware, embedded system, data exchange interface, etc.). Wistron ITS offers service models including project delivery, On-Site delivery (location specified by the customers), and Wistron ITS’ Offshore Development Center (ODC) delivery. |
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| Customers worldwide recognize our well-rounded ITO service for its high quality. |
| This is built upon Wistron ITS’ extensive software development skills, resources and experiences spanning from IBM COBOL/RPG, Java Web Application, Java on handheld devices to Android platform, to name a few. |
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| The Cross-Site Global Delivery Model is our competitive edge. We provide skillful resources with disciplined development processes to meet your expectation on quality, schedule and cost. We partner with you by project delivery model, or flexible collaborative approach where you provide the requirement set, and we offer services covering the entire software development life cycle starting with planning, developing, to testing. Our profound knowledge and technical resources in finance, manufacturing, telecommunication, healthcare, retail and logistics industries and government agencies are the most important asset to us. |
| Our ITO services aim to improve your resource utilization, so you can focus your resources on operations that are core to your business. Our On-Site and Offshore Development Center (ODC) delivery models are solutions that will assist you to clarify your goals at every step of the way until we achieve the ultimate mission for you. The solution consists of three main steps: |
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The Team.
Building a desirable On-Site or Off-Shore team is critical to our mission. At this step, we select and train the key team members, establish Knowledge Management (KM) database, and set Standard Operating Procedures (SOP) and Key Performance Index (KPI) for the project. |
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The Productivity.
At step 2, we turn to the key factors that will affect the project’s productivity. We optimize the SOP and KPI system, complete knowledge transfer to all team members, meet your expectation in productivity and quality, further optimize KM database, and establish the SOP for new member training. |
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The Performance.
After the project is up and running, we continuously monitor the project’s progress in all aspects to ensure consistent performance. This includes close observation and audit of SOP and KPI, promotion of team knowledge sharing and accumulation, and maintaining quality consistency. Any adjustment or fine-tuning required to meet customer’s new or updated goal is also done in this stage. |
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| To deliver the best productivity and quality, Wistron ITS has its independent productivity center to monitor project progress and performance, resource utilization, and overall productivity. We also provide quantitative reports on resource management, productivity, and quality to assist your in managing the overall project performance. |
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